{"id":67,"date":"2021-11-04T01:54:32","date_gmt":"2021-11-04T01:54:32","guid":{"rendered":"https:\/\/internationalcollege.ac.nz\/handbook\/?page_id=67"},"modified":"2022-09-11T22:45:09","modified_gmt":"2022-09-11T22:45:09","slug":"complaints","status":"publish","type":"page","link":"https:\/\/internationalcollege.ac.nz\/handbook\/home\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"67\" class=\"elementor elementor-67\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58d94a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58d94a7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6a079a\" data-id=\"a6a079a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01b835f elementor-widget elementor-widget-heading\" data-id=\"01b835f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Complaints, Appeals and Grievances<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-434e3c2e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"434e3c2e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25003b2\" data-id=\"25003b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f5c66d1 elementor-widget elementor-widget-text-editor\" data-id=\"2f5c66d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We want you to enjoy your time with us and feel safe, so if you have a concern or problem, the steps you should take are given in the flowchart link. Your complaint will be taken seriously and investigated quickly and fairly.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e9bb1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e9bb1e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e579a42\" data-id=\"e579a42\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-82a90cd elementor-align-center elementor-widget elementor-widget-button\" data-id=\"82a90cd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/internationalcollege.ac.nz\/handbook\/wp-content\/uploads\/2022\/09\/Complaints-Process-Flow-Chart-June-2022.pdf\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">CLICK HERE FOR THE FLOWCHART<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f14056a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f14056a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5804e55\" data-id=\"5804e55\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5759e9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e5759e9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/internationalcollege.ac.nz\/handbook\/wp-content\/uploads\/2022\/09\/Parent-and-Student-Complaints-Policy-2021-1.pdf\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-md elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">CLICK HERE FOR THE FULL POLICY<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints, Appeals and Grievances We want you to enjoy your time with us and feel safe, so if you have a concern or problem, the steps you should take are given in the flowchart link. Your complaint will be taken seriously and investigated quickly and fairly. CLICK HERE FOR THE FLOWCHART CLICK HERE FOR THE [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":200,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/pages\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":29,"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/pages\/67\/revisions"}],"predecessor-version":[{"id":3542,"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/pages\/67\/revisions\/3542"}],"up":[{"embeddable":true,"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/pages\/200"}],"wp:attachment":[{"href":"https:\/\/internationalcollege.ac.nz\/handbook\/wp-json\/wp\/v2\/media?parent=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}