Emergency Contacts

All emergency services in New Zealand are trustworthy and free of charge.

All emergency services in New Zealand, can be contacted by calling 111. This is a free call from any telephone or mobile phone in New Zealand (even if the phone has no credit).

Assess the situation, call 111, and say if it is a serious or life-threatening situation.

1. Call from a safe place (note that mobile phones are free)
2. Tell the operator which emergency service you want.
3. Wait until that service answers.
4. Give your location and address, including suburb.
5. Do not hang up until told to by the emergency service.
6. Make sure someone is available to direct the emergency service.