Avenues for Advice
| Administrative Support Team | |
| Address change | studentsupport@up.education |
| Address proof letter for Bank | studentsupport@up.education |
| Official letters | studentsupport@up.education |
| Medical/Travel Insurance | studentsupport@up.education |
| Student ID Card | Auckland campus – welcome centre
Wellington campus – Administrator |
| Homestay and Accommodation | accommodation@up.education |
| Complaint | complaintupic@up.education |
| Head of College | |
| Absence, Leave request | |
| Appeal Procedures | |
| Assessments | |
| Course changes | |
| Learner Success Team | |
| Attendance | pathwayattendance@up.education |
| Health | Learnersuccess@up.education |
| Student Welfare/ Pastoral care | learnersuccess@up.education |